SSL-Explorer on Unix - Works fine in Console mode, but not as a service .: 3SP Knowledgebase

SSL-Explorer on Unix - Works fine in Console mode, but not as a service

There is a known issue within SSL-Explorer that can cause issues on some Unix installations, we believe it to be a file encoding problem. This issue occurs when SSL-Explorer finds different settings for file encoding between the console and service environments. You need to configure SSL-Explorer to use the same encoding regardless of the start-up environment.

First you need to find out which encoding is being used in the console mode. To do this I clear any logs and start console mode. Open the log and look for file.encoding= this should be very near to the top of the log file amongst the output of all the java system properties. In some of the places weve seen this error it has been set to ISO-8859-1 but when run as a service it was ANSI_X3.4-1968.

You can set this in one of two ways

1. Edit conf/wrapper.conf and uncomment and set the value of wrapper.additional.1 to: -

-Dfile.encoding=ISO-8859-1

This will be set when running through the wrapper (i.e. in service mode)

2. Edit conf/system.properties and add the line (note you do not have to use ?D in this file):-

file.encoding=ISO-8859-1

This will be set for both console mode and service mode.

Hopefully after a system restart the database should be fully functional.

User Comments

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Led <reclame@hilderink.net>
13th October, 2008 at 19:13

service works for a minute but then crashes

Tested the described hack for file-encoding to have the service running and not only in console mode.
The hack however does not work for me.
The service starts, but then crashes within a minute.
In console mode it works like a charm!

Debug does not give me any info. Please help!

Led Hilderink <led@hilderink.net>
17th October, 2008 at 07:16

SSLexplorer still not working as a service

On my Linux box I still have problems running SSLexplorer as a service. in console-mode it works like a charm, but starting the service end up with having the service not running. In the logs I cannot find a clue and the fix with the file-encoding did not help me either.
any suggestions?

Chris Dakin
27th November, 2008 at 13:04

Without knowing the specifics of your install, it's hard to say but it's possible to fix. If you want me to look at your particular install, please mail support@3sp.com and tell me the OS/distro installed on your system and a copy of the log file.